What to Expect:
How does a custom commission begin?
Each commission begins in prayer and conversation. We take time to understand your vision, your story, and the meaning behind the piece — ensuring the final carving reflects both your life and our shared reverence for craftsmanship.
We guide you through each step to ensure the final piece reflects exactly what matters most to you.
How long does a custom piece take?
Every keepsake is made to order, so production time varies depending on the product, materials, and level of customization. Some projects may be completed in as little as 2–3 business days, while larger or more intricate commissions may require several weeks.
Estimated production times will be provided when your order is approved, and we will keep you informed throughout the process.
What materials do you use?
We create keepsakes using a variety of carefully selected materials. Each material is chosen for its beauty, durability, and ability to preserve meaningful memories for generations.
Are your products sealed and protected?
Yes. Each product is finished using methods appropriate for its material. Whether wood, porcelain, etc, we use quality finishes and processes designed to enhance appearance while providing lasting durability.
Do you offer shipping?
Yes. We carefully package and ship our keepsakes throughout the United States. Every order is packaged with the same care and attention used in creating it.
Do you accept returns?
Because every keepsake is custom-made, all sales are final. However, if your order arrives damaged or there is an issue with craftsmanship, please contact us within 3 days of delivery. We are committed to making it right whenever possible.
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